Intelligent Hub For Macos

  • With this setup, the Install macOS Version application appears inside the assigned user’s Workspace ONE Intelligent Hub catalog. When the user selects to install the app, Workspace ONE immediately begins the upgrade process, including restarting the machine, without additional user interaction.
  • The Workspace ONE Intelligent Hub for macOS provides a good deal of functionality to augment the built-in mdmclient functionality. This section illustrates a number of methods you can use to troubleshoot Intelligent Hub for macOS. Important: The primary method to gather Hub-related logging is to Request Hub Logs from the device.

With Hub Services configured and enabled, users get access to their Applications via the Workspace ONE Intelligent Hub for macOS. For more information, see Workspace ONE Hub Services. Note: If you already have a Workspace ONE Access tenant, you can substitute that information in the following steps. Intelligent Hub is the app you use to register your device for access to resources within your organization. Download Hub for macOS. Workspace ONE is a modern and unified device management solution that brings to life your Apple at Work and Employee Choice programs for Mac. Enjoy easy deployment, automated management, security in real-time, and deliver delightful experiences for your macOS fleet. Utilize zero touch onboarding with Apple Business Manager and School Manager.

The latest version of Workspace ONE Intelligent Hub (20.11) requires Rosetta 2 on Macs with new Apple Silicon hardware.

However, we have recently discovered that the new 'M1' Macs may not always have Rosetta 2 installed by default on macOS, especially after a wipe and reinstall. If installing an Intel-only compiled binary like Workspace ONE Intelligent Hub before Rosetta, the app will fail to launch. This is a behavior we did not encounter during early beta cycles as Rosetta was pre-installed.

Intelligent hub for macos 7

12/16 Update

To mitigate this potential scenario, we have released a 20.11.1 patch for Workspace ONE Intelligent Hub on December 8, which will perform a check during pre-installation. This check will determine whether the device has an Apple Silicon architecture and Rosetta installed.

If Rosetta is missing, Workspace ONE Intelligent Hub will run the following command to initiate the installation process:

/usr/sbin/softwareupdate --install-rosetta --agree-to-license

Intelligent Hub For Macos

After installing Rosetta, the Workspace ONE Intelligent Hub installation process will proceed.

A note on Universal macOS binaries


For an app to run natively on Apple Silicon hardware without the need for the Rosetta translation layer, Apple has provided developers a way to rebuild apps as Universal binaries, which can run natively on both Apple Silicon and Intel-based Mac computers.

VMware is actively working on converting the Workspace ONE Intelligent Hub and all other Workspace ONE apps for macOS to Universal binaries.
12/16 Update - VMware is still actively committed to building Workspace ONE Intelligent Hub as a Universal app. Our primary blockers for doing so is the release of a FIPS compliant OpenSSL library that is Universal compatible. We're actively tracking the development of the module to be completed ASAP.
6/10 Update - The 21.05 release of Workspace ONE Intelligent Hub is compiled as a Universal app. Rosetta is no longer required to be installed with this version. VMware will no longer publish the Rosetta-required build of Intelligent Hub and Universal build will be the default going forward. See Intelligent Hub Release Notes .

Deliver an Engaging Employee Experience with an Intelligence-driven Digital Workspace Platform

Simply and securely deliver and manage any app on any device with VMware Workspace ONE, an intelligence-driven digital workspace platform. Workspace ONE integrates access control, application management and multi-platform endpoint management into a single platform and is available as a cloud service or on-premises deployment.

What Workspace ONE Delivers

Engaging Employee Experiences from On-boarding to Off-boarding

Virtual Desktops and Apps

Enables enterprises to maximize employee engagement and productivity by empowering employees with a personalized experience and Day One access to any app on any device.

Radically transform traditional VDI and published apps with integrated VMware Horizon and VMware Horizon Cloud, which provides unprecedented simplicity, flexibility, speed and scale - all at a lower cost. A common control plane across the “multi-cloud” enables an architecture and cost model to meet your requirements.

Unified Endpoint Management

Secure and Simple Application Access

Consolidate management silos across mobile devices, desktops (including Windows 10 and macOS), rugged devices and “things”. Reduce costs and improve security with real-time, over-the-air modern management across all use cases (including BYO).

Boost productivity and delight employees with secure, password-free single sign-on (SSO) to SaaS, mobile, Windows, virtual and web apps on any phone, tablet or laptop — all through a single app catalog.

Intelligence across the Digital Workspace

Simplify Zero Trust Security

Aggregate and correlate data across your entire digital workspace to drive insights, analytics and powerful automation of common IT tasks that improve user experience, strengthen security and reduce IT cost.

Combine intrinsic security across device, users, and apps to simplify the enablement of Zero Trust access control. Industry-leading modern management of all devices and access management across all applications makes zero trust access models a reality.


Industry-Leading Unified Endpoint Management

VDI and Published Apps

Manage all devices – mobile, desktop, rugged and IoT – from a single console with Workspace ONE Unified Endpoint Management (UEM). Drive consistent processes and policies across iOS, Android, Windows 10, macOS, Chrome OS and more. Reinvent PC management using a real-time, cloud-based approach to complement or replace legacy PCLM.

Offer simple access to all your vital apps on any device. Workspace ONE improves end user productivity with a single place to discover and launch all apps, including Win32 and legacy Windows desktops. It also minimizes management costs and improves security with consistent access and endpoint management policies across app types. Deploy across public and private clouds to meet your architectural and cost requirements.

An Engaging Employee Experience Drives Productivity and Business Results

Engaging Productivity Apps and Services

Workspace ONE Intelligent Hub empowers employees to securely access corporate apps and resources from “hire to retire.” Access any application with SSO from a unified catalog. Get informational and actionable Notifications from IT or key business systems. Stay connected with people across the organization. Complete one-click contextual workflows with SaaS and backend applications on the go. Learn More about the best employee experience with Intelligent Hub.

Provide employees with easy, secure access to business applications with Workspace ONE productivity apps support email, notes and tasks, content, Intranet, and more. Workspace ONE Boxer provides a better-than-native email experience with government certified security. Intelligent Hub supports Mobile Flows that enable one-click contextual workflows for popular SaaS and backend applications.

Manage Entire Device and App Life Cycle

Device-Aware Access Management

Onboard new devices and users with multiple zero-touch options for mobile, macOS and Win10 PCs. Support over-the-air configuration, policies, patches and updates. Entitle, provision, and deploy apps easily across devices and enable DLP. Distribute apps, even large Win32 apps, efficiently over-the-air or with peer-to-peer distribution. Workspace ONE Assist empowers IT and help desk staff to troubleshoot and fix Android, iOS, macOS, and Windows device issues in real-time.

Ensure only the right users and compliant devices have access to apps with integrated VMware Access (formerly VMware Identity Manager) and Workspace ONE UEM. Continuously track device state, user details, and authentication context to determine user and device risk and allow or deny access, require MFA or a remediation for access. Workspace ONE simplifies embracing zero trust access control.

Intelligent Insights and Automation

Comprehensive Digital Workspace Security

Get integrated insights into your entire digital workspace environment with Workspace ONE Intelligence, which aggregates and correlates device, app and user data to identify opportunities to reduce IT cost, improve security, and optimize employee and consumer experience. Automate workflows based on even triggers to reduce the complexity and burden of manual tasks.

Deliver zero trust security with Workspace ONE Intelligence continuous verification of user and device risk. Risk scores and correlated events trigger notifications and even automated remediations. Extend Intelligence with integrated Workspace ONE Trust Network security partners. Enable security capabilities across the digital workspace, covering user, device, app, data, and network layers.

STS VMware Workspace One Services Offering

Service Type


Consume & Integrate

  • Consume Workspace ONE Office 365
  • Consume Workspace ONE UEM Android, iOS, MacOS and windows 10
  • Consume Workspace ONE UEM Application Tunneling
  • Consume Workspace ONE UEM Enterprise Integration
  • Consume Workspace ONE UEM Mobile Application, Content, Email, Browsing Management
  • Consume Workspace ONE UEM Windows 10 with

o Application Management

o Patch Management

o Policy Management

o Users and Devices


  • Deploy Identity Manager On-Premises
  • Deploy Unified Access Gateway Infrastructure
  • Deploy Workspace ONE UEM On-Premises


  • Design Identity Manager On-Premises
  • Design Unified Access Gateway Infrastructure
  • Design Workspace ONE UEM On-Premises


  • Interoperate Horizon and Identity Manager


  • Upgrade Identity Manager On-Premises
  • Upgrade Workspace ONE UEM